Legal 

Privacy.

Plain English: what we collect, why we collect it, and how to get out of it.

This page is maintained by AIXP LLC, which operates publicly as AIXP, and describes how theaixp.com handles personal information. Last updated September 12, 2026.

Who we are

AIXP is the public-facing brand of AIXP LLC and produces an AI conference in Houston, Texas. AIXP LLC's business address is 3 Sugar Creek, Sugar Land, TX 77478. For privacy or customer support, call 832-713-7794 or email info@theaixp.com.

What we collect

Information you give us. When you subscribe, register for a pass, apply to speak, or apply to sponsor, we collect the details in that form — typically your name, email address, company, role, and the answers you select (for example which of the five experiences you're most interested in).

Payment information. Card details are collected and processed by Stripe. We never see or store your full card number. We receive the order amount, the items purchased, and your billing email.

Attribution and usage data. We record the page you landed on, the referring site, and any campaign tags (utm_source, utm_medium, utm_campaign, utm_content) in your browser's local storage so we know which advertising actually works. If you accept analytics cookies we also collect standard analytics data such as pages viewed, approximate location, device, and the conversion events listed below.

Why we collect it

To sell and deliver conference passes; to send you the announcements, price-step warnings, ticket messages, and event updates you asked for; to reply to sponsor and speaker applications; and to measure whether our advertising is working so we don't waste money reaching the wrong people.

Cookies and analytics

Essential cookies and local storage keep the site working — your cart, your session, and your cookie choice itself. These are always on.

Analytics and advertising cookies are off by default. Nothing third-party loads until you choose "Accept all" in the cookie banner. If you accept, we load Google Analytics 4, the Meta Pixel, and the LinkedIn Insight Tag, and we send them conversion events such as viewing an experience, adding a pass to cart, starting checkout, purchasing, subscribing, and submitting a sponsor, speaker, or application. If you choose "Essential only", that choice is remembered and no tags load.

To change your mind, clear this site's data in your browser and the banner will reappear.

Text messaging

You can opt in on our public SMS Opt-In page or while registering for a pass. Marketing texts may include ticket offers, speaker announcements, and event promotions. Non-marketing texts may include ticket confirmations, attendee reminders, schedule changes, and event updates. Each choice is separate, optional, and unchecked by default. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact us using the phone or email above.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who we share it with

We use a small number of processors to run the event: Stripe (payments), our database and hosting provider, our email provider, Airtable (internal lead routing), and — only with your consent — Google, Meta, and LinkedIn for advertising measurement. We do not sell your personal information.

How long we keep it

Order records are kept for as long as tax and accounting law requires. Marketing subscriptions are kept until you unsubscribe. Applications that don't move forward are kept for two event cycles so we can invite you back, then deleted.

How to unsubscribe or delete your data

Every email we send has an unsubscribe link at the bottom — one click and you're out, no confirmation loop. You can also email info@theaixp.com with "Unsubscribe" in the subject and we'll remove you.

To request a copy of your data or its deletion, email info@theaixp.com. We'll respond within 30 days. Deleting your data may mean we can't honour a pass you already bought, so we'll confirm before removing order records.

Children

AIXP is a professional event. We don't knowingly collect data from anyone under 16.

Changes

If we change this policy we'll update the date at the top of this page and, for material changes, tell subscribers by email.